FAQ

HOW ARE PHYSICAL THERAPY AND PERSONAL TRAINING SERVICES DIFFERENT AT BECKEN PHYSICAL THERAPY AND WELLNESS?
The physical therapy services provided at Becken Physical Therapy & Wellness are delivered by an experienced, educated, and highly trained doctor of physical therapy in a clean, well equipped facility. All treatment is provided one-on-one so you receive the therapist’s full attention. One-on-one care results in quality visits thus reducing the number of visits and time required to achieve your goals.
WHAT SHOULD I EXPECT AT MY FIRST VISIT?
For physical therapy patients, you will complete the intake paperwork prior to your first visit (see “physical therapy intake” on links page above). On your first visit we will review the intake paperwork you have completed including your past and present medical history, discussion of your current complaint and your goals for treatment A thorough evaluation and movement assessment will be completed. Treatment will also be provided that day.

For personal training clients, intake paperwork will also be reviewed (see “personal training intake” on links page above). A brief review of medical history and discussion of goals will also be performed with a movement assessment.

For both physical therapy and personal training please wear comfortable clothing and shoes that will allow for exercise.

DO YOU ACCEPT MY INSURANCE?
Becken Physical Therapy and Wellness is a fee for service facility. This allows patient care to be determined by your condition and your personal needs, not your insurance plan. I accept cash, checks, Flex, HSA, FSA and all major credit cards. All payment is due at the time of services rendered. If you would like to file with your insurance company for reimbursement for physical therapy services, you will be provided an invoice that will include the billing codes, diagnosis codes, and my practice information required by your insurance company.  You pay for your treatment the same day I see you in my office and your payment may or may not be reimbursed by your insurance provider. It is suggested you check with your insurance company to determine whether or not you need a referral for reimbursement purposes. Becken Physical Therapy and Wellness is an “out of network” provider for all insurance carriers which allows me to concentrate on your health and healing process and determine your plan of care according to your specific needs.
DO I NEED A REFERRAL FROM MY DOCTOR FOR PHYSICAL THERAPY?
The short answer is NO!  Patients have direct access to physical therapy services in the state of North Carolina, which allows physical therapists to practice without a physician referral. A prescription or referral for physical therapy is not required.  However, you may want to check if your insurance company requires a physician referral if you are planning on filing for reimbursement on your own.  Having quick or immediate access to physical therapy can often prevent your condition from progressing to a chronic problem.
WHAT ARE YOUR BUSINESS HOURS?
I am open “by appointment” and work with you to find an appointment time that is convenient for your schedule.
HOW DO I GET STARTED?
Contact me by phone or email (see contact page above).  I will be happy to answer any questions you have prior to your appointment.  I look forward to working with you to achieve your rehabilitation and fitness goals!
what is dry needling? Will it help me?
Dry needling is a highly effective form of manual physical therapy for the treatment of musculoskeletal and neuromuscular conditions. A very fine filament needle is inserted through the skin into the deeper tissues that are considered trigger points to your pain. Dry needling works by causing a micro lesion within the tissue that works in several different ways to enhance the body’s ability to heal which ultimately reduces pain.
Although dry needling can be very effective in treating inflammation, muscle guarding, and pain, it should be noted dry needling is not appropriate for all conditions or pathologies. The use of this technique will be used at the discretion of the physical therapist as part of a comprehensive treatment plan.
Dry Needling can also be utilized by athletes as a preventative measure to decrease the incidence and severity of injury. It promotes optimal balance and de-stress of the musculoskeletal system to enhance athletic performance.
I have Medicare. Can you see me for Physical Therapy?
Becken Physical Therapy and Wellness is NOT a participating Medicare provider.  We are NOT able to see patients who accept Medicare assignment for physical therapy services.  Also, clients with Medicare do NOT have the option to pay out of pocket for physcial therapy services. We are, however, able to provide personal training services on a cash basis for clients with Medicare.